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Common Setup Issues

Wrong Color Space

RGB and Pantone colors must be converted to CMYK prior to printing. Converting at print time may yield unexpected results. More…

 

Incorrect Size

Digital files must be built using the correct trim and bleed size. Please download and use our Application Templates to ensure correct page size. More… (link to templates)

 

Art Too Close to Trim/No Bleed

Text and images that cannot be trimmed off must be a least .125" from the edge of your layout. Artwork meant to go to the edge of the printed material must extend to .125” bleed. More...

 

Low Resolution Images

CMYK and grayscale images must have a print resolution between 300 to 355 ppi (pixels per inch). Images with a resolution less than 300 ppi will reproduce poorly on press. Line art scan must be at least 800ppi at 100% to print properly. More…

 

Hairline Rules

Macintosh graphics applications allow you choose a line width of "hairline". Hairline rules are problematic and do not work in many case. The minimum printable line width is 1/4 point (.25)

 

Missing Fonts

Please supply all of the fonts used in your layout. If you do not supply fonts, you may be asked to resubmit or we may be forced to substitute them. If your program supports coverting fonts to curves, please convert them before submitting. http://dx.sheridan.com/advisor/font_2_outline.html

 

Unsupported Programs

We can only accept specific file types from specific professional graphic design applications. If your application is not supported, please provide a high-resolution CMYK PDF or EPS file with fonts converted to curves.

 

Corrupt Files

When files travel through the internet they can lose file type and creator information and become corrupt. Compressing your files converts them to binary. Binary files travel smoothly over the internet making it less likely they will become corrupt.

 

Missing Images

We must have all of the high-resolution images and graphics used in your layout to print your work. Please make sure to supply them when submitting your order. Omitting them will delay the proofing process.

 

Borders/Frames

Borders must be at least .25” wide. Files with borders less than .25” will be rejected for resubmission. Narrow borders look uneven when trimmed with very small variances in the trimming. Please refrain from using borders or make them at least .25”

 

Mismatched Black

Please be sure that all of the black in your file has the same CMYK breakdown. Different blacks appear the same on the screen but will appear much differently when printed. IDoPrint.com recommends a bump black of 60C, 60M, 40Y, 100K be applied to any black patch greater than 1/2” square or black type greater than 18 points.

 

Layered Images

Please flatten your images before submitting them for print. Layered images may produce unexpected results when printed. Please also flatten vector files that use transparency. Graphics using transparency that have not been flattened produce unexpected results when printed.